BAR SUPERVISOR

​Mission:

Responsible for the bar outlets during their time slot, leading the operations of the assigned consumption centers, ensuring good management and customer experience.

 

What will you have to do?

·         Manage daily operations of the bar outlets.

·         Oversee daily and monthly inventory of glassware, dishware, cutlery, and decorations.

·         Ensure accurate reporting of inventory and department performance.

·         Supervise preventive maintenance and deep cleaning of bar equipment.

·         Manage menus, liquor lists, and department promotions.

·         Ensure proper operation of bar machines and equipment.

·         Ensure compliance with hygiene, safety, and company standards.

·         Monitor department budget and financial results.

·         Help with the training and development of staff.

·         Maintain excellent customer service and personalize guest experiences.

·         Handle customer complaints and escalate issues when needed.

·         Be aware of hotel services, entertainment, and events, and keep the team informed.

What we are looking for?

·         Higher degree and/or university degree, preferably Tourism or Hospitality, or similar.

·         Albanian and advanced English, a third language will be highly valuable.

·         Knowledge of the F&B area, both the waiting service (restaurant) and the bar.

·         Knowledge of cashiers' closing and reconciliation, stock management, and ordering.

·         Knowledge of the latest bars trends.

·         Ability to ensure health and safety procedures (HACCP).

·         Cost control/ management.

·         Knowledge of REVO, and POS management.

·         Advanced command of the Office 365 package

·         Knowledge of hotel operations.

·         Ability to work in a team, service and quality oriented, professionalism, global and strategic vision and communication and influence as key competencies. Creativity and innovation.

·         At least 1-2 years’ experience in a similar position, in the sector.