
Melia Resort
BANQUET MANAGER
Mission: Organise gala dinners, weddings and other large events at the hotel to offer guests a unique experience.
What will you have to do?
Ø Seek to achieve the goals set by the department, based on cost-saving and competitiveness measures to reach the budget set by the company.
Ø Dedication and commitment to exceed customer and company expectations.
Ø Coordinate with the F&B Management, seeking together a greater projection and dissemination of our goods and services through advertising media.
Ø To supervise and oversee that all services are provided in accordance with the contract, following the hotel's quality standards and policies.
Ø Supervise menu tests.
Ø Keeping the client portfolio up to date.
Ø Supervise and control all budgets and reservations.
Ø Discounts and courtesies at will to capture the best business.
Ø Preparation of monthly and weekly event reports and forecasts.
Ø Handling of difficult situations, always looking for the broad customer satisfaction, defending the interests of the company.
Ø Extensive and clear coordination with all departments involved in the organisation of events at the hotel.
Ø Execute all instructions and work assigned to them by their immediate superior, as well as any responsibilities that their position requires.
What are we looking for?
· Higher degree and/or university degree, preferably Tourism or Hospitality, or similar.
· Good knowledge of English. A third language will be highly valuable.
· Knowledge of the latest waiting trends.
· Knowledge of different types of set ups and services
· Knowledge of hygienic food handling.
· Knowledge/management of Opera would be an asset
· Advanced command of the Office 365 package
· Knowledge of hotel operations.
· Organisation, planning, analytical capacity, ability to influence, leadership.
· Creativity and innovation.
· At least 3 years’ experience in a similar position, in the sector.

HOREKA-Hoteleri-Restorant-Kafe · Durres
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